Terms of Service

1. Who we are and scope of these terms

WoodMinded Designer ("WoodMinded", "we", "us", "our") is browser-based software for planning woodworking designs and generating supporting project information, available at woodminded.com and app.woodminded.com. The service is operated by:

ELIORA ApS
Vadumvej 16, 7860 Spøttrup, Denmark
Company registration (CVR) no.: 43577646
Email: hello@woodminded.com

These Terms of Service ("Terms") form a binding agreement between you ("you", "user") and ELIORA ApS governing your access to and use of the service. By creating an account or using the service, you accept these Terms. If you do not accept them, do not use the service. Our Privacy Policy explains how we process personal data and forms part of this agreement.

2. Eligibility

You must be at least 18 years old, or the age of majority in your country, and able to enter into a binding contract to use the service. If you use the service on behalf of a company or other organisation, you represent that you are authorised to bind that entity, and "you" refers to that entity.

3. The service and important safety disclaimer

WoodMinded Designer is a planning and visualisation aid. Any dimensions, cut lists, material estimates, joinery suggestions, or other output are generated automatically and may contain errors, approximations, or assumptions that do not fit your specific tools, materials, or conditions.

You remain solely responsible for independently verifying all dimensions, materials, tolerances, structural suitability, tool setup, and safety before cutting, assembling, or constructing anything. The output is not a substitute for professional judgment, qualified engineering or structural advice, manufacturer instructions, or safe workshop practices. Woodworking involves inherent risks, including serious injury; you assume responsibility for safe working practices and compliance with applicable safety rules. Nothing in the service constitutes professional, engineering, or safety advice.

4. Accounts

You must provide accurate account information and keep it up to date. You are responsible for maintaining the confidentiality of your sign-in credentials and for all activity carried out through your account. Notify us promptly at hello@woodminded.com if you suspect unauthorised use. You may not share, sell, or transfer your account without our consent.

5. Trials, subscriptions, pricing and renewal

The trial duration (if any), subscription price, billing interval, applicable taxes, and included features are shown before you complete checkout. Certain features, such as saving projects or production exports, may require an active paid subscription. Where a price is presented as locked to your account, that price remains unchanged while the related subscription continues without cancellation. If you cancel and later start a new subscription, the price available at that later time applies.

Unless stated otherwise, paid subscriptions renew automatically for successive periods at the then-current price until cancelled. You may cancel at any time through the available billing controls; cancellation takes effect at the end of the current paid period, and you retain access until then. Prices are stated inclusive or exclusive of VAT as indicated at checkout; you are responsible for any applicable taxes. We may change prices or plan features prospectively, and we will give you reasonable notice before a change takes effect for your next renewal.

Except where required by mandatory law or expressly stated, payments are non-refundable and we do not provide refunds for partial periods.

6. Consumer right of withdrawal

If you are a consumer resident in the EU/EEA, you generally have the right to withdraw from a purchase within 14 days of entering into the contract, without giving a reason, by contacting us at hello@woodminded.com.

Because the service is supplied as digital content and online services, you expressly request that we begin providing the service immediately upon purchase and you acknowledge that, by doing so, you lose your right of withdrawal once the service has been fully performed, and that where the service is provided during the withdrawal period you may owe a proportionate amount for what has been provided up to the point of withdrawal. Where a right to withdraw applies and is validly exercised, we will refund the amounts due without undue delay.

7. Payments

Payments are processed by our payment provider, Stripe. By subscribing, you authorise us and Stripe to charge your selected payment method for the applicable fees. You are responsible for providing valid, up-to-date payment details. If a payment fails, we may suspend or terminate access to paid features. Payment processing is subject to Stripe's own terms.

8. Your designs and content

You retain all rights to the original designs, projects, and content you create or upload ("Your Content"). You grant us a limited, non-exclusive, worldwide, royalty-free licence to host, store, process, back up, transmit, and display Your Content solely to the extent necessary to operate and provide the service to you, and to comply with law. This licence ends when you delete Your Content or close your account, except for residual backup copies deleted in the ordinary course and content we must retain by law.

You are responsible for Your Content and represent that you have the necessary rights to it and that it does not infringe third-party rights or violate applicable law.

9. Our intellectual property

The service, including its software, design, text, and branding (excluding Your Content), is owned by ELIORA ApS or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable right to use the service in accordance with these Terms. You may not copy, modify, reverse engineer, resell, or create derivative works from the service except as permitted by mandatory law.

10. Acceptable use

You may not misuse the service. In particular, you may not attempt unauthorised access to the service or its systems, interfere with or disrupt its operation, introduce malicious code, circumvent usage or security limits, scrape or harvest data without permission, or use the service to violate applicable law or infringe the rights of others. We may investigate and take appropriate action, including suspension or termination, in response to violations.

11. Availability

The service is provided on an "as available" basis. We aim to keep it available and reliable but do not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue features, in whole or in part, for maintenance, security, legal, or operational reasons. Where reasonably possible, we will give notice of significant changes that materially affect you.

12. Warranties and disclaimers

To the fullest extent permitted by applicable law, the service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the output of the service is accurate, complete, or suitable for construction or production. This section does not exclude or limit any statutory rights or guarantees that cannot be excluded under mandatory law, including consumer protection law.

13. Limitation of liability

Nothing in these Terms excludes or limits our liability where it cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, for intent or gross negligence, or under mandatory consumer protection or product liability law.

Subject to the paragraph above, and to the fullest extent permitted by applicable law: we are not liable for indirect, incidental, special, or consequential damages, or for loss of profits, revenue, data, or goodwill; we are not liable for losses arising from your failure to independently verify design output or to follow safe workshop and safety practices; and our total aggregate liability arising out of or relating to the service in any 12-month period is limited to the amounts you paid to us for the service during that period.

14. Suspension and termination

You may stop using the service and close your account at any time. We may suspend or terminate your access, with or without notice, if you materially breach these Terms, fail to pay, or use the service in a way that creates legal or security risk. On termination, your right to use the service ends; sections that by their nature should survive (including content licences granted to us for residual copies, intellectual property, disclaimers, limitation of liability, and governing law) survive termination. Where required by law, we will give you a reasonable opportunity to export Your Content before deletion.

15. Changes to these terms

We may update these Terms as the service evolves or as legally required. For material changes, we will provide reasonable notice by appropriate means (for example, by email or in-app notice) before they take effect. If you do not agree to the updated Terms, you must stop using the service; continued use after the effective date constitutes acceptance.

16. Governing law and disputes

These Terms are governed by the laws of Denmark, without regard to conflict-of-law rules. Disputes are subject to the jurisdiction of the competent Danish courts. If you are a consumer, this choice of law and forum does not deprive you of the protection of mandatory provisions of the law of your country of residence, and you may also bring proceedings in the courts of your country of residence where applicable law so provides.

We do not currently commit to participate in an alternative dispute resolution procedure, except where participation is required by mandatory law.

17. General

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full effect, and the invalid provision will be replaced by a valid one that most closely reflects its intent. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets, without diminishing your rights. These Terms, together with the Privacy Policy and any plan-specific terms shown at checkout, constitute the entire agreement between you and us regarding the service.

18. Contact

Questions about these Terms can be sent to hello@woodminded.com.